Niniejszy tom zast\u0119puje wydanie pierwsze tomu VDA \u201cUstandaryzowany proces post\u0119powania z reklamacjami klient\u00f3w\u201d z 2009 roku.<\/p>\n
Jest to gruntowna rewizja tomu uwzgl\u0119dniaj\u0105ca zgromadzone do\u015bwiadczenie i wiedz\u0119, zdobyt\u0105 m.in. w zwi\u0105zku z wdro\u017ceniem tomu VDA \u201eRozwi\u0105zywanie problem\u00f3w w 8 dyscyplinach\u201d.<\/p>\n
Celem jest wsp\u00f3lne podej\u015bcie producent\u00f3w i dostawc\u00f3w bran\u017cy motoryzacyjnej do procesu rozpatrywania reklamacji. W zwi\u0105zku z tym niniejszy tom VDA obejmuje teraz nowe technologie, procesy biznesowe i us\u0142ug, kt\u00f3re od 2009 roku uleg\u0142y znacznemu rozwojowi.<\/p>\n
W mi\u0119dzyczasie post\u0119powa\u0142 r\u00f3wnie\u017c rozw\u00f3j portali dostawc\u00f3w s\u0142u\u017c\u0105cych do komunikacji w przedsi\u0119biorstwie, a techniczne podstawy wymiany danych jako\u015bciowych za po\u015brednictwem QDX (Quality Data eXchange) zosta\u0142y om\u00f3wione w osobnym tomie VDA.<\/p>","protected":false},"excerpt":{"rendered":"
Standardisierter Reklamationsprozess. Inhalte, Dokumentation und Erl\u00e4uterung.<\/p>\n
Wydanie drugie, zmienione, grudzie\u0144 2020.<\/p>\n
Niemiecka<\/strong> wersja j\u0119zykowa.<\/p>\n The book is available on the client\u2019s request. The waiting time for delivery is up to 30 business days<\/strong>. The order is associated with an additional transport fee from external warehouse in the amount of 130 PLN net.<\/strong><\/p>","protected":false},"featured_media":677,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[19,89],"product_tag":[],"class_list":{"0":"post-627","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-publikacje-vda","7":"product_cat-niemieckojezyczne","8":"product_shipping_class-nazamowienie","10":"first","11":"onbackorder","12":"taxable","13":"shipping-taxable","14":"purchasable","15":"product-type-simple"},"meta_box":{"wyd_pdf_title":"","wyd_pdf":"","wyd_pdf_title_2":"","wyd_pdf_2":"","show_price_check":"","free_gifts":[],"trans_content_long":" This VDA volume replaces the first issue of the VDA Standardized Process for Handling Customer Complaints of 2009.<\/p>\n This is a general revision that considers the experience and knowledge acquired inter alia in conjunction with the implementation of the VDA Volume \u2013 Problem-Solving in 8 Disciplines, etc.<\/p>\n Overall, it is intended to make it easier for automotive manufacturers and suppliers to align themselves with the joint process for handling customer complaints. Accordingly, this VDA volume deals with new technologies, business processes and services which have undergone significant further development since 2009. Supplier portals for communication in companies have also been evolving, and the technical basis for exchanging quality data via QDX is dealt with in a separate VDA volume.<\/p>\n","trans_content_short":" Standardisierter Reklamationsprozess. Inhalte, Dokumentation und Erl\u00e4uterung.<\/p>\n Second, revised eition, December 2020.<\/p>\n German language version<\/strong>.<\/p>\n The book is available on the client\u2019s request. The waiting time for delivery is up to 30 business days<\/strong>. The order is associated with an additional transport fee from external warehouse in the amount of 130 PLN net.<\/strong><\/p>\n","id_wpisu":"","powiazane_szkolenia":""},"tiered_pricing_type":"fixed","tiered_pricing_fixed_rules":[],"tiered_pricing_product_settings":{"layout":"default","base_unit_name":{"singular":null,"plural":null},"default_variation":null},"tiered_pricing_minimum_quantity":null,"tiered_pricing_roles_data":[],"tiered_pricing_percentage_rules":[],"_links":{"self":[{"href":"https:\/\/wydawnictwo-sqda.pl\/en\/wp-json\/wp\/v2\/product\/627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wydawnictwo-sqda.pl\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/wydawnictwo-sqda.pl\/en\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/wydawnictwo-sqda.pl\/en\/wp-json\/wp\/v2\/comments?post=627"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wydawnictwo-sqda.pl\/en\/wp-json\/wp\/v2\/media\/677"}],"wp:attachment":[{"href":"https:\/\/wydawnictwo-sqda.pl\/en\/wp-json\/wp\/v2\/media?parent=627"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/wydawnictwo-sqda.pl\/en\/wp-json\/wp\/v2\/product_brand?post=627"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/wydawnictwo-sqda.pl\/en\/wp-json\/wp\/v2\/product_cat?post=627"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/wydawnictwo-sqda.pl\/en\/wp-json\/wp\/v2\/product_tag?post=627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}